Frequently Asked Questions
Need clarity? Check out the answers to the questions we get asked the most.
Got Questions? We’ve Got Answers!
We know there’s a lot to think about when it comes to building your website.
To make things easier, we’ve answered some of the most common questions our clients ask us.
If you don’t see your question here, feel free to get in touch — we’re always happy to help!
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It depends on the size and complexity of your website, but most of our standard website projects are completed within 3 to 5 working days once all content and images are received.
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We’ll guide you on what we need. You can send photos, prices, and details via email or WhatsApp — no fancy tools required.
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Yes! Every website we build is fully mobile-friendly and works beautifully on all devices.
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Yes. We upload the products for you with the starter package, and you can easily add more anytime using our step-by-step guide.
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Yes. We’ll integrate your site with PayFast, Yoco, or Payflex so you can get paid online securely.
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We help set up Courier Guy, PUDO, or custom delivery options, so your customers know their shipping costs upfront.
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Yes. We’d love to update your website so that it can be modern, professional, functional, fast and work on all devices.
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Your site includes design, product setup, payment integration, delivery setup, mobile-responsiveness, SEO, domain, hosting, SSL, and training — everything you need to start selling.
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Absolutely! We show you how to update products, prices, and images with simple, easy-to-follow training.
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Yes. Your site is built to grow with your business. You can add new products, categories, or features anytime.
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Yes! We include a 1-on-1 training session and a simple PDF guide so you can confidently manage your store.
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All our hosting packages include fast & secure servers, free SSL certificates, daily backups, email accounts, 99.9% uptime guarantee, and local support.
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Yes — we offer a hassle-free website migration service. We’ll move your website to our servers and make sure everything runs smoothly without downtime.
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Yes — our hosting packages include professional email accounts linked to your domain.
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Your site includes SSL security, firewall protection, and basic backups to keep things safe and running smoothly.
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